07/08/2019

7 August 2019
7 August 2019, Comments Comments Off on Truma Corp responds to possible availability of parts to the public in USA
Truma Corp responds to possible availability of parts to the public in USA

The US Truma subsidiary, Truma Corp, is warning that it will not support any Truma parts, specifically the Truma Combi, that may be available on the market following the recent Erwin Hymer Group North America receivership and subsequent auction of assets.

Truma works closely with manufacturers to ensure the safe and reliable installation of its equipment and therefore does not allow unauthorized sales, installation or repair of Truma systems. Safety is critical to Truma and these systems require compliance to specific international standards.

As a global supplier to the Recreational Vehicle market, Truma prides itself on supporting its systems through its partners (OEM; Dealer; Service) to ensure customers have a stress free and comfortable camping experience.

If any member of the public find Truma products available in the aftermarket or partially assembled, any warranty and service will not be covered by Truma. Truma also will not supply products or parts to support any aftermarket sold systems.

Any questions or concerns can be sent to [email protected] and will be reviewed by Truma’s Customer Care Team.