As part of our special issue focusing on the Australian caravanning market, the Aboutcamp BtoB team recently visited the headquarters of Crusader Caravans and Dreamhaven Caravans to interview their dynamic management duo of Serge Valentino and Michael Paidoussis.

These two business partners have taken this fast-growing brand on quite the journey over the past few years, concentrating on building products in Australia that not only provide near-unrivalled quality and durability, but also allow people to live their dreams.

The interview also includes insight from Crusader Caravan’s Operations Manager, Erkut Fevzi, who has helped apply learnings and strategies from the automotive industry to the caravan production floor, vastly improving efficiency, quality standards, and overall happiness among the teams who manufacture the products.

As Serge Valentino says: “One of my proudest achievements is seeing people grow. I’ve seen cleaners become supervisors. I’ve seen people who had lost confidence in themselves find purpose again here. Culture is everything for us.”