Leading chassis and suspension component expert AL-KO Vehicle Technology Group has announced it will be opening a new customer and training centre in the United Kingdom this March.

The facility will be in Southam, Warwickshire, and will expand AL-KO’s network of European customer network centres to a total of nine sites – the others are Nieuw Vennep in the Netherlands, Louhans in France, Verona in Italy, Ramsau in Austria, Skene in Sweden, and Elsdorf, Kötz and Neuenkirchen-Vörden in Germany.

AL-KO has made a significant investment in this new centre in an effort to provide direct repairs, consultations, and accessory installations along with an in-house training facility for its growing dealer network.

“The new customer centre allows us to expand our service offering for the whole of the UK,” said Guido Kovermann, Senior Vice President of Sales Leisure at AL-KO Vehicle Technology Group: “The new site is perfectly in line with our ambitious plans to expand our aftermarket business across Europe for even more customer proximity.”

The customer centre will sell and fit products such as towbars, bicycle and motorbike carriers, levelling systems, air suspension, manoeuvring systems, anti-swaying systems, and solar cells from the group’s brands including AL-KO, E&P, CBE, and SAWIKO.

In addition, the centre will act as a base for AL-KO’s brand-new leisure vehicle dealership training academy that will provide certified product and service training to leisure vehicle service technicians across the UK.

Adam Betteridge, UK Aftermarket Sales Manager, added: “The site is located in Southam, adjacent to our busy production facility. Thanks to the close collaboration, we can benefit from that synergy and reduce our administrative expenses. This gives us more time to give our customers even more in-depth support and to expand our range of services. With a fully kitted out workshop, showroom and comfortable waiting area, AL-KO UK really are putting their customers front and centre.”